From Graphic Design to Videographer; this career family will allow you to utilise your creativity and technical skills.
With good attention to detail and a head for numbers you’ll be collecting, analysing, and presenting data to internal and external stakeholders on a range of subjects.
Digital communication involves the use of online tools like email, social media messaging and texting to reach other individuals or a specific audience in order to share a message.
Working in Technology Solutions gives you the opportunity to be involved in conceiving, designing, programming, and testing frameworks and applications used by businesses and end users at all levels.
IT operations is the overarching term for the processes and services administered by an organisation's information technology (IT) department IT operations are responsible for defining the way an organisation manages software and hardware.
Working in User Research & Relationships means you’ll focus on building, managing, and utilising relationships with people, clients, and users at all levels.
At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand!
Our mission: To deliver technology like no other!
We are looking for 24/7 Infrastructure Engineers and Network Engineers who possess a strong technical background and extensive experience in technical support to join our 24/7 team. As part of the 24/7 team, you will be responsible for investigating a wide range of technical issues and diagnosing and fixing critical IT issues. You will also be responsible for managing critical IT outages with customers.
As part of the 24/7 team you will work on a shift rotation. Working alongside the wider Service Desk, you will work towards continually driving home technical solutions whilst putting our customer’s needs first.
Our ideal candidates would be an experienced engineers, who is an instinctive problem solver and able to drive technical solutions. Strong communication skills will help you to diagnose the customer’s issue and explain technical issues in a way that non-experts can understand. Efficiency is also important to succeed, as you will be managing a diverse workload.
Communication with customers will take place over the phone and via email whilst utilising fault-finding programmes that assist you to diagnose and fix customer problems remotely. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery is second to none.
If you are a driven individual with a passion for problem-solving and a commitment to providing exceptional technical support to our customers, we encourage you to apply for this exciting opportunity.
We understand that you might not have all of the qualifications and experiences that we think are key to succeeding in this role therefore we provide continuous learning and development at Aspire which is at the heart of everything we do. As long as you are passionate, eager to learn and driven to be the best at what you do and live our values this role may be a fit for you.
Here at Aspire we offer a great benefits package and a competitive salary. Being a people-centric organisation is what sets us apart – we strive to look after our people in the best way we can!
You will be based at Aspire’s Gateshead Quayside Head Office.
A shift pattern (44 hours) of 4 days on and 4 days off - with shifts alternating between day shift (7 am - 7pm) and night shift (7pm - 7am).
Aspire is an equal opportunity employer committed to creating a culture that respects and values each other’s differences, that promotes dignity, equality and diversity that encourages individuals to develop their true potential.
We generally conduct interviews in three stages, lasting approximately 2-3 weeks depending on everyone’s calendars.
Shortlisted candidates will be invited to a pre-screening call via teams to discuss your experience and what you’re looking for in your next role. Successful candidates will be invited to an interview with the Hiring Manager. If successful in interview, candidates will be invited to an informal interview with key stakeholders at Aspire to meet the wider team(s).