From Graphic Design to Videographer; this career family will allow you to utilise your creativity and technical skills.
With good attention to detail and a head for numbers you’ll be collecting, analysing, and presenting data to internal and external stakeholders on a range of subjects.
Digital communication involves the use of online tools like email, social media messaging and texting to reach other individuals or a specific audience in order to share a message.
Working in Technology Solutions gives you the opportunity to be involved in conceiving, designing, programming, and testing frameworks and applications used by businesses and end users at all levels.
IT operations is the overarching term for the processes and services administered by an organisation's information technology (IT) department IT operations are responsible for defining the way an organisation manages software and hardware.
Working in User Research & Relationships means you’ll focus on building, managing, and utilising relationships with people, clients, and users at all levels.
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At DXC we have a long-established partnership with a Major UK High Street Bank, where we manage their personal lending business. We provide support to customers, calling us with enquiries and requests about their loan account.
We are looking for colleagues to join our team of Customer Service Advisors putting our customers at the heart of everything we do every day. Is that you?
Do you have a passion for helping make things simple and easy for customers? Do you enjoy getting your teeth into supporting with more complex requests that may need teamwork with colleagues from other areas? Do you get satisfaction from knowing you’ve helped achieve the right outcome for a customer, and even better getting it right first time? Then this is a role you will be interested in.
##What are we looking for in our Customer Service Advisors? Sociable, helpful and eager to provide excellent customer service to customers. Able to work in a fast-paced environment, ensuring defined processes are followed. A good eye for detail, ensuring customer records are kept up to date and are accurate Keen to take responsibility for managing customer information in line with GDPR Experience of working with computer systems A Team Player who enjoys collaborating with team mates to deliver that outstanding customer service together, and working together to identify continuous improvement ideas. And through all this achieve core Key Performance Indicators
The role is an office based within Newcastle, Cobalt Business Park with easy accessible bus and train links.
Our working hours are between 8am and 10pm, Monday to Sunday – we usually work to a 6-8 week shift rotation so that you can plan around shifts with plenty of notice. There is some evening and weekend work, but these shifts are shared out amongst all colleagues.
A salary up to 23,500 GBP depending on experience. Competitive benefit package consisting of private medical insurance, gym membership discounts, contributory pension scheme, 25 days of annual leave. Mental health first aider's support Plus, a lot more on offer.
Are you excited about the opportunity to work at DXC? You should be, see here for a list of the awards and recognition - https://www.dxc.com/us/en/about-us/awards-and-recognition
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