Application Support Developer

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Type: permanent (Full-time)

Location: Newcastle Upon Tyne

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Application Support Developer

Job overview

Are you a tech-savvy individual with a passion for problem-solving? Do you thrive in a dynamic, collaborative environment? If so, we have an exciting opportunity for you at NHSBSA Technology Services. We are seeking an Application Support Developer to join our team, providing critical support and continuous improvements to our existing services, as well as aiding in the development of new ones.

In this role, you will be part of a team that, provides 2nd and 3rd line support, develops and operates systems that are integral to NHS BSA operations. You will have the opportunity to apply your IT skills across a range of activities, from software design and development to cloud deployment platforms and techniques.

What do we offer?

27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently working largely remotely) Career development Active wellbeing and inclusion networks Excellent pension NHS Car lease scheme Access to a wide range of benefits and high street discounts!

Main duties of the job

As an Application Support Developer, your main responsibilities will include:

Evaluating, analysing, and interpreting requirements to inform the development of applications and services.

Applying appropriate methods and procedures throughout the full development lifecycle.

Developing and delivering features into applications to support continuous improvements.

Monitoring and supporting the efficient running of bespoke services and third-party applications.

Using incident, problem, request and change management processes to support system enhancements and fault resolutions.

Implementing standards and policies, and proactively identifying improvements or enhancements.

Communicating complex information effectively to both technical and non-technical audiences.

Mentoring and coaching other team members to enable personal development and growth of skills within the team.

Working for our organisation

Here at the NHS Business Services Authority (NHSBSA), what we do matters.  

 We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.  

 Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.  

 As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.  

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.  

We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.  

 Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.  

We are people connected to care.

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