Delivery Manager

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Type: permanent

Location: Newcastle Upon Tyne

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About Us

Leighton: 32 years and counting. Experienced and agile. Trusted by some of the world’s biggest brands. We develop and deliver custom software. We use technology to make money, save money, create efficiencies, integrate systems, solve problems. To help our customers thrive. We have a pool of talent. To manage projects. Test to high standards. Create user experiences for every type of user. We include, include, include. Our service is personal. We know your name. We can do amazing things with tech. We’ve got the talent. We decide what’s best for our customer together.

Our Values

The Leighton culture defines how we do business and how we interact with our colleagues and customers.  It makes us unique and provides us with a competitive advantage

We act with honesty and truth, always!

We collaborate to bring our purpose to life in a caring and supportive way

We nurture our amazing people to be the best version of themselves

Passionate about what we do, proud of what we achieve

Our curiosity inspires the amazing

The Role

We are seeking an experienced Delivery Manager to lead and coordinate the successful delivery of digital and technology projects across a range of clients and industries. This role is ideal for someone with a strong grounding in both traditional project management disciplines and modern Agile delivery frameworks, capable of navigating diverse delivery environments and adapting to customer needs.

You’ll be responsible for ensuring effective planning, governance, stakeholder alignment, and delivery outcomes. This is a client-facing role that requires strong communication skills, commercial awareness, and the ability to lead cross-functional teams through ambiguity and change.

Who we’re looking for

4+ years’ experience in delivery or project management roles.

A track record of successful delivery in both Agile and traditional (e.g. Prince2/Waterfall) environments.

Able to work in mixed-methodology environments and coach teams and stakeholders accordingly.

Strong communication, planning, and stakeholder management skills.

Experience in consulting, client-facing delivery, or multi-supplier environments.

Comfortable managing scope, risk, budgets, and timelines, while keeping teams focused on outcomes.

Key Responsibilities

Delivery Leadership:

Own the end-to-end delivery of complex digital or IT projects across one or more teams.

Manage scope, risks, and dependencies to ensure delivery to agreed outcomes.

Ensure delivery approaches are fit for purpose - selecting and tailoring Agile or traditional practices where needed.

Planning And Governance:

Define and maintain delivery plans, forecasts, and governance structures.

Establish project controls, manage risks and issues, and status reporting for internal and customer stakeholders.

Ensure alignment between team-level activities and broader programme or organisational objectives.

Team Enablement And Coaching:

Support and enable delivery teams - removing blockers and fostering a healthy team dynamic.

Provide clarity and stability in complex or changing delivery environments.

Stakeholder And Customer Management:

Build strong, trusted relationships with client stakeholders and internal teams.

Act as a key communication point between delivery teams, leadership, and external partners.

Ensure transparency of progress, risks, and decisions through clear and regular communication.

Key Skills and Abilities

Esential Skills:

Demonstrable experience delivering complex projects/products using both Agile and traditional approaches.

Skilled in stakeholder engagement and expectation management at multiple levels.

Strong commercial awareness and ability to manage scope, time, and budget.

Practical experience with Agile tools (Jira, Trello, Azure DevOps) and traditional PM tools (MS Project, RAID logs, etc.).

Desireable Skills:

Agile certifications such as Certified Scrum Master, SAFe Agilist, or equivalent.

Experience in consultancy or professional services environments.

Familiarity with digital delivery, cloud platforms, or enterprise-scale IT projects.

Key Behaviours And Soft Skills

Able to flex delivery style to context, team, and customer need

Inspires trust and accountability, even without formal authority

Brings people together across roles, functions, and boundaries

Clear, concise, and proactive at all levels

Provides confidence and clarity when complexity or uncertainty arises

Always learning and wanting to improve

Takes responsibility for own development

Love what you do

Value and support your team

Embrace who you are

Open minded and willing to explore new ideas

What we Offer

We value our team and to attract exceptional people, we offer an excellent package! In 2023 we were recognised as one of the Best Workplaces in Tech by Great Place To Work UK, the global authority on workplace culture.

As a Leighton employee you can look forward to:

A competitive salary this will be dependent on experience.

A contributory pension scheme

25 days annual leave, plus bank holidays and the opportunity to buy or sell holiday

A flexible approach to working hours

Continuous personal development, career path and training

And more....

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