IT Technician

IT technician

IT support technicians identify and solve software and hardware problems on computers they also install, troubleshoot, and fix the hardware and software in a computer system.

An IT technician provides a wide range of services to support, fix, and maintain the hardware and software of an organisation's computer systems

Common tasks and day-to-day duties of IT technicians include:

  • Installing and configuring computer hardware, operating systems and applications.
  • Monitoring and managing the maintenance of computer systems and networks.
  • Communicating with colleagues to diagnose and fix IT issues.
  • Responding to colleagues or clients within agreed time limits for call-outs.
  • Prioritising and triaging multiple open cases at one time.
  • Conducting electrical safety checks on computer equipment

There doesn't seem to be any IT Technician roles available at the moment


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IT Technician FAQs

What progression opportunities are available from a role as an IT technician?

Working as an IT technician could allow you to progress to a range of roles which could include expanding your skills to include more technical elements or to manage teams or departments.

What is the average salary for an IT technician

The average salary for an IT technician in the North East in 2022 was £26,593.

Do I need a degree to become an IT technician?

Although the understanding gained in a relevant degree would be a great starting point for an IT technician role there are a wealth of opportunities available to train outside of this including online courses which could allow you to start your career without a degree.

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