IT Technician

IT technician

IT support technicians identify and solve software and hardware problems on computers they also install, troubleshoot, and fix the hardware and software in a computer system.

An IT technician provides a wide range of services to support, fix, and maintain the hardware and software of an organisation's computer systems

Common tasks and day-to-day duties of IT technicians include:

  • Installing and configuring computer hardware, operating systems and applications.
  • Monitoring and managing the maintenance of computer systems and networks.
  • Communicating with colleagues to diagnose and fix IT issues.
  • Responding to colleagues or clients within agreed time limits for call-outs.
  • Prioritising and triaging multiple open cases at one time.
  • Conducting electrical safety checks on computer equipment

Latest opportunities

3rd Line Support Engineer


At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest-growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand!

Digital Technician


Newcastle College and the Digital Arts section seek to appoint an experienced and versatile Specialist Technician.

IT Services Apprentice


Interested in a career in IT? Would you like to earn while you learn? Gain a qualification without having to fork out a fortune or rack up a load of debt? Then we have the right opportunity for you.

Interested in more roles?

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If you're ready to start your journey there's some great options available to help you upskill

If you're looking for a career in tech but don't have the skills or experience, upskilling is a great way to get started. Discover more about our partners and the opportunities they offer.

Pair up with an expert in the field and get a mentor to help you navigate the current climate.

IT Technician FAQs

What progression opportunities are available from a role as an IT technician?

Working as an IT technician could allow you to progress to a range of roles which could include expanding your skills to include more technical elements or to manage teams or departments.

What is the average salary for an IT technician

The average salary for an IT technician in the North East in 2022 was £26,593.

Do I need a degree to become an IT technician?

Although the understanding gained in a relevant degree would be a great starting point for an IT technician role there are a wealth of opportunities available to train outside of this including online courses which could allow you to start your career without a degree.

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