Account Manager

Account Manager

Account Managers are responsible for managing relationships between a business and their clients. They work to manage a range of client accounts and focus on maintaining high levels of client satisfaction as well as encouraging further sales opportunities when appropriate.

An Account Manager will have excellent interpersonal and communication skills alongside the ability to build trust and use active listening skills to manage and identify client needs. They’ll need the ability to understand the relevance of all their clients from a strategic perspective and maintain a thorough understanding of their products. Although they often work closely with sales and business development functions, account managers are connected with clients once an initial sale is completed and therefore have a strong emphasis on client retention and satisfaction rather than selling new products.

Key skills

The key skills needed for Account Manager roles tend to be focussed on communication and relationship building as well as the ability to relate client needs to the products offered by their company. Being able to balance competing priorities and manage a varied workload is also key to success as they’ll be working with a range of clients who have differing needs and deadlines at any one time.

In terms of technical skills required for these roles the most common will be the ability to use CRM (Customer Relationship Management) software to keep track of client accounts and interactions as well as good general IT skills to communicate and manage relationships virtually.

You may also be interested in

Project Manager

 

We’re Atom… The bank that’s leading the fintech charge! We’re not like the rest. We’re true innovators, and we’re redefining what a bank should be. Ours is a bank for today and the future, a mobile-first bank.

Delivery Lead

 

We’re not like the rest. We’re true innovators, and we’re redefining what a bank should be. Ours is a bank for today and the future, a mobile-first bank. Forget the stuffy branches, with Atom you can bank whenever, wherever, faster, and simpler.

Digital Teacher

 

Join our award winning Digital Technologies Team. Are you passionate about technology and eager to make a real difference? We’re looking for an enthusiastic, self-motivated individual to become a vital part of our dynamic and growing team.

Business Development Manager

 

hedgehog lab is a human-centred global tech consultancy. What sets us apart? Our unwavering commitment to going above and beyond, meeting every challenge with passion and curiosity.

Business Development & Account Manager

£45K-50K

As a Microsoft Advanced Specialist Solutions Partner, HTG is committed to delivering innovative and secure solutions to businesses worldwide.

Engineering People Partner

 

Inflo is a fast-paced, agile, and rapidly scaling technology company, founded in 2015. Since founding, we have established Inflo as an innovative and impactful tech business, securing a global customer base of high-profile accounting firms.

Director of Product Management

 

Kerridge Commercial Systems (KCS) the market leader in developing and delivering fully integrated business management solutions our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively

Scrum Master

 

The Scrum Master role will join our newly formed Software Delivery team, initially working within a single squad. The scrum master will facilitate and champion agile software development processes across the squad through coaching and mentoring the squad.

Account Manager

 

Are you an experienced Account Manager with in-depth knowledge of digital marketing who enjoys working with B2C and B2B clients across a variety of sectors? We could have the opportunity for you!

Growth Director

 

We're looking for an experienced sales professional to join our talented sales and marketing team, working from either our Newcastle or Leeds office.

Customer Service Advisor

 

Our purpose as an organisation is to ‘connect our communities to a better financial future’ and our Customer Service Advisors are crucial in enabling us to achieve this.

Product Manager

 

Seriös Group is seeking a passionate and versatile Product Manager to join our talented and fast-growing team of data solutions experts.

Delivery Manager

 

We are a software Consultancy, who provide highly skilled consultants to support client business needs. Test Driven Solutions have had a successful start, with our consultants working across green/brown field projects using the latest technology.

Game Researcher

 

At tombola we design and build all of our games in house so it’s important that we base our decisions to invest resources into a new game, feature or promotion on solid information.

Product Manager

 

Are you ready to be a part of something extraordinary? As tombola continues its remarkable growth, we're on the hunt for a customer centric Product Manager.

Microsoft SharePoint / Office 365 Consultant

 

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success.

New Business Apprentice

 

VOVO Digital is a web design, software development and Marketing company powered by innovative thinking. Focused on problem-solving now, to save you time in the future.

Business Development Representative

 

As a Business Development Rep, you will take the lead on driving Sales Qualified Opportunities (Leads!), with a multi-channel lead gen strategy.

Interested in more roles?

View all

If you're ready to start your journey there's some great options available to help you upskill

Whatever level you're starting from there are training options available to help start.

The North East offers some of the fastest-growing technology companies in the UK, providing more than 1,300 jobs for people in the region.

Pair up with an expert in the field and get a mentor to help you navigate the current climate.

Other User Research and Relationship Roles

Account Manager FAQs

Do I need a degree to become an account manager?

Although a degree in a relevant subject would be a good starting point account management roles will usually focus more on your communication and interpersonal skills as well as any relevant experience you may have.

Do I need a degree to become an account manager?

Although a degree in a relevant subject would be a good starting point account management roles will usually focus more on your communication and interpersonal skills as well as any relevant experience you may have.

What progression opportunities are available from a role as an account manager?

Working as an account manager could allow you to progress to a range of roles which could include expanding your skills to include more technical elements or to manage teams or departments.

Join the Tech Talent Engine to create your profile and recieve job notifications

Join today

Sign up to our newsletter

By submitting your information you agree to the Terms & ConditionsTerms & Conditions and Privacy PolicyPrivacy Policy

© 2024 techtalentengine. All Rights Reserved.